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Showing posts from January, 2023

Keys to Compassionate Communication

 There have been several situations throughout the past few years where a communication breakdown has led to a misunderstanding that has caused hurt feelings or worse. Following those issues, here are a few things that could have been done in those situations to make the conversation go smoother. Apologize early, apologize often:  Early in 2021, there was a remote learning day that I was not aware of until I showed up at work and no one was there. For some reason that school year, calls and text notifications were not going out to all of the employees. I checked, and I had gotten an email, but it had come late enough that I was already getting dressed by the time I had received it. I sent a reply to the notification and the sender apologized and assured me that she had sent out the email as soon as she was told she could. Unsurprisingly, I was not the only person who had shown up at work not realizing we were remote. We received an email later that week from someone else telling us to